Without your feedback we cannot continue to improve and develop our services and offer your the personalised customer care we pride ourselves on. We welcome all feedback: the good, the bad and the ugly and take every comment we receive both directly and indirectly seriously.
Want to review us?
Feel free to review us! We are proud of the service and standard of care we provide to each and every client and patient. If you want to share your experience for others to read and help others make their own mind up about us you can do so on our Facebook page or via Google reviews. We love to hear from you, so don't forget to ring us or drop us an email and let us know how we did.
Whilst we aim to meet the needs of every client we see, we are keen to open dialogue with any client who is dissatisfied with the service or care we have provided. If you wish to make a complaint, please do so in writing and send this for the attention of the partners of Lingfield Equine Vets, Rachel Atherton and Kate Granshaw. Written communication may be submitted via email or by post. The partners oversee any complaint we receive and will reply personally after investigating the matter fully. Of course should you wish to just have a chat over the phone we welcome your call. Either ring the relevant vet directly, or contact our office team on 01342 300008 who will do whatever they can to help.